Elisa acts in a responsible manner relating to its interest groups and society. This means that Elisa promotes continuous dialogue and long-term relationships with equipment suppliers, customers, employees, and other interest groups.
Corporate responsibility also covers society in a more extensive manner – in a continuously globalising world, more and more problems concern us all. Challenges shared are also our challenges.
Elisa's corporate responsibility is divided into financial, environmental, and social responsibility. These responsibilities are closely connected. Environmental responsibility is emphasised in Elisa’s operations since it has a significant role in preventing climate change.
Providing environmentally friendly services to customers and reducing emissions in the company’s own operations have been in focus throughout the 2000s. Elisa’s goal is to challenge the entire industry to take action for the shared environment.
Elisa develops products and services that promote communications between people and organisations and learning as well as communication in both rural and urban areas. Elisa’s roots are in Finland, where Elisa has operated responsibly and taken the long view since 1882. Now the company has selected environmental responsibility as a strategic focus area.. A climate crisis is threatening our planet, and the ICT industry has significant opportunities to affect carbon dioxide emissions.
We serve about two million consumers regionally and around 150,000 corporate customers and public administration organisations internationally, offering a wide range of subscriptions with services. Elisa offers services throughout Finland in order to ensure regional equality. We operate in 38 municipalities and employ approximately 3,600 people directly and thousands more indirectly.
The well-being of employees is very important to Elisa. Well-being at work is surveyed annually by means of a personnel survey, which is used as the basis for continuous improvements in operations. Elisa adheres to an equality plan in its operations. Forty per cent of Elisa’s employees are women, whereas the ICT sector average is 33 per cent.
Elisa wants to participate in creating a society with low carbon emissions. This objective is achieved by innovative ICT and online services that reduce the carbon footprint of customers and Elisa. For example, in the spring of 2010, Elisa launched the construction of a new, emission-free server centre. The achievement of objectives is ensured through continuous measuring and assessment, launched by Elisa at the end of 2010.
By means of reliable calculation methods, Elisa can present concrete figures on the reduction of carbon dioxide. The calculation results are verified by an external, independent specialist.
Elisa is building the information society and invests significantly in Finland, with an annual amount of approximately EUR 200 million. We are a pioneer in technology. The world’s first GSM call was made in Elisa’s network in 1991, and we were the first in the world to put UMTS 900 technology into commercial use in 2007. Elisa supports Finnish top research and its international networking. Taxes collected and paid by Elisa, which are used to support the well-being of the citizens, amount to some EUR 250 million annually.