CEO's review

(From Interim Report Q1 2018)

Elisa’s revenue and earnings grew again

Elisa’s competitiveness strengthened and the growth in earnings continued. Our stronger competitiveness has been influenced by the continuous improvement of the customer experience and services. Revenue and earnings grew again from the previous year, and the period was the best first quarter in our history. Revenue growth improved particularly due to an increase in mobile revenue and investments in the productivity of Elisa’s operations, as well as recent acquisitions.

The advanced mobile use of Finnish consumers, corporate customers and organisations, as well as the convenient and worry-free usability of communication services, has facilitated the transition to increasingly fast mobile broadband subscriptions. The number of post-paid mobile subscriptions increased by 900 and prepaid subscriptions decreased by 24,700 during the quarter. The fixed-network broadband subscription base decreased by 4,100 subscriptions. Customers value Elisa’s unique unlimited data pricing model and the quality of its network.

Elisa Kirja is Finland’s largest retailer of e-books, and its range of services now includes digital magazines as well. The selection of Elisa Viihde increased during the period, particularly with regard to sports content. Two original series from Elisa Viihde were included among the most interesting international drama projects in the foremost conference of the TV industry, held in Cannes.

Elisa became the first operator in the world to test the preliminary standard 5G network and devices. The construction work involving the mobile network with 5G readiness in Tampere and its surroundings was completed. The high-speed network enables mobile broadband connections of up to 1 Gbit/s. Elisa is also commencing the construction of a 5G-ready network in Turku. It will allow for the easy addition of the features required for 5G services in the future, such as multiple data transfer speeds, short delays and functionalities required by the Internet of Things.

For the second time, Elisa’s employees chose Elisa for Finland’s Great Place to Work list. Elisa came fourth in the large companies category. The personnel mentioned the working culture based on trust as one of Elisa’s strengths.

The continuous improvement of the customer experience and quality are an integral part of our corporate culture, and we will continue to keep a strong focus on them. Increasing productivity, internationalising our digital services, creating value with data, and our strong investment capability will continue to create a solid foundation for the creation of competitive value in the future.