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Elisa's operational model

Elisa's operational model is based on two business units, production and support functions. The aim of the operational model is to further increase customer orientation and cost-efficiency.

Elisa reports its performance by the following segments:
- Consumer Customers
- Corporate Customers

Elisa has operations in all regions in Finland and internationally. Regional competence centers are:
•Cyber security development – Jyväskylä (cyber security centre in Helsinki)
•Video conference development – Oulu
•Contact centres – Joensuu and Kokkola