Annual Report 2018

annual report

Revenue (EUR million)
1,832
Customer satisfaction (Net promoter Score NPS)
25.4
Elisa employees
4,800

The year 2018 was yet again a record-breaking year for Elisa. We emphasised the implementation of our long-term strategy and persistent work to improve quality.

CEO review >

Pioneering

We were the first Finnish operator to launch into the 5G era

Quality

Elisa received a five-star EFQM Recognised for Excellence certificate

Earnings per share (EPS)

1.95

EUR, comparable
CAPEX

254

EUR million
Subscriptions

6.8

million

Responsibility

We are the first Finnish teleoperator to take part in the international Science Based Targets initiative