A leader coaches and solves problems
We want management to be exciting, target-oriented and educational. Our values guide everything we do, including our management, be it supervisory work, business or project management, or the role of a process owner. Business management combines the customer aspect with target-based leadership, supervisory work and interaction with different work communities. We produce value for our customers together with a number of external partners. The quality of our partnership management is high, and it follows the principle of continuous improvement.
Business management typically involves responsibility for business finances. However, we produce our results together. This means that daily leadership skills and coaching are essential parts of business management. The will to solve customers' problems, target-based activities in accordance with Elisa's strategy and enabling the development of new competence areas for our employees add depth and challenges to work. In practice, a good business director keeps one step ahead of their customers and has the will to boldly seek new operating models.