Our star service design team:

Esko Kurvinen

Service Design Lead, Corporate Customers

LinkedIn

Sanna Shibasaki-Rosenberg

Senior Service Designer

I am a problem lover. The more complex, the more magical. For embracing those advocates of development I’m using design to explore, immerse, explode and bring into being, aiming from good to great. Also loving the strong nature of Finnish archipelago and resting my old eyes on a horizon.  

LinkedIn

Riddhi Sheth

Senior Service Designer

I am a business and service designer with a background in urban planning. I ask difficult questions while designing services and new businesses, in order to build a more equitable world. In my free time, I love to drink chai, read and do gardening.

LinkedIn

Annika Berg

Service Designer

I am passionate about understanding the customers, what they think, feel and need. Normally I am the one asking why are we doing this, for whom, and how we can make the world a better place.

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Jouni Linkola

Head of Service Design

Tero Kuparinen

Creative Technologist

I am a graphic designer and a 3D artist with background in games. Always interested in pushing my boundaries, which nowadays means of getting deeper into programming.

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Angelos Arnis

Product Designer

Angelos has been working with startups & products. He is organizing DSCONF - a Design Systems conference & Junction, world’s biggest hackathon. Angelos cares about open collaboration, high impact & org design. At Elisa, he is working with the Elisa Automate startup team as the main product designer.

LinkedIn

Jonna Rantanen

Service Designer

I facilitates holistic customer experience design, research and experimentation.

I love to building understanding of the human needs and designing better future with ethics & empathy.

I enjoy thinking about complex topics and solving problems in collaboration with others.

Passion for human Brain/Mind functions such as emotions, consciousness, social behavior, decision making and recall.

 

LinkedIn

Joris-Jan van den Boom

UX Specialist

I’m a hands-on UX designer with a (social) entrepreneurial background. I like to think in big concepts and small details.
I also like coffee, cycling, hiking, good stories, typography, and Belgian beers.

LinkedIn

Mikko Häkkinen

Design System Lead

More than 15-years-experience on service design field from wide range of different customers and industries. Working experience both big companies and startups as well as freelancing work. Main organizer of DSCONF - a Design Systems conference. Currently, he is responsible for building company-wide design system at Elisa. Interested to build working design culture, way of working and kill silos!

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Toomas Pippar

Interaction Designer

Experienced designer with strong skills in user experience and interface design. On an ultimate mission to upgrade user's experiences for better products and services.

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Laura Puusaari

Service Design Lead

I am a designer with a strong business background. I’m passionate in developing innovations, creating new business and helping others find their full potential. During my free time I practise yoga and create art.

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Anssi Grekula

Service Designer

My job is to improve the B2B customer experience of Elisa, focusing on companies with less than 10 employees.

We do this by running small CX-experiments, measuring their impact, and then deciding on whether to scale the new model or not.

I’m mostly working to improve our processes and communication to the customers, instead of dealing with pixel-perfect user interfaces.

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Miika Ruissalo

Service Design Trainee

I am a fresh graduate from Aalto University who always has impact in mind. Recently worked with design systems, which combines my passion for design and tech. Off work, you might find me cycling far from home.

LinkedIn

UX Design Trainee

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Dicle Ayzit

Service Design Trainee

Newbie in Service Design, with software development background. Passionate about making changes in lives through offering better experiences. Amateur contemporary dancer.

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Denise Lundberg

Service Design Trainee

I have a background in marketing.I find it very motivating to work as a service designer with different tasks and projects related to online customer experience, customer research, digital marketing and benchmarking. It is also very inspiring to have colleagues from other countries in our design team.

 

Iman Asadi

Service Design Trainee

I'm a Service and UX Designer with multidisciplinary background in Design Business Management, Game Design, and Software Engineering. I enjoys co-creation with people who value friendship and teamwork.

LinkedIn

Jaakko Raami

Laura Walden

Service Designer

I’m a digital designer with a passion for solving complex problems by using various tools of design. I strive for making design measurable and enjoy rapid experimentation. Outside the office, I’m a sports enthusiast.

LinkedIn

Juhani Virta

Service Design Trainee

I love data. You can never have too much it. Research – Test – Analyze – Repeat. You always learn something new and unexpected about the customers. With a company this big, there are plenty of opportunities for exploration.

LinkedIn

Leyla Nasib

Senior Service Designer

Leading design of Elisa Kirja, towards better world and wider horizons through e-reading. Zebra companies, wicked problem-solving, social design, urban interaction design. Co-founder of "Designing for Children" initiative. 

LinkedIn

We are always on a lookout for a great talent! Sounds just like you? Write us jouni.linkola(at)elisa.fi