WE ARE IMPACTFUL

We design to help change the company for customer and societal benefit. We work transparently and ethically building sustainable relationships that allow us to co-create a better world.

WE ARE DESIGN-DRIVEN

To earn a place in our customers’ lives now and in the future we are focused to understand their perceived world holistically. We build purposeful services by integrating business, design and development.

WE ARE INCLUSIVE

We are focused on creating an environment that is equally creative and worthwhile for all. We give equal opportunities to everyone, regardless of their title, to influence and co-design all of the above.

Our favourite projects

Elisa Viihde

The most popular entertainment service in Finland. Working here means thousands of people use your designs every day. It’s exciting to constantly work on creating a more engaging and user-friendly service, by doing user research, concepting, prototyping, A-B testing, etc.

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Elisa Kirja

The biggest ebooks and audiobooks service in Finland. Our customers include people of all ages and tastes. Design team of Elisa Kirja supports customer-centric business growth through qualitative and quantitative research, vision building, UX and growth hacking of the service.

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Design Research

We create our services together with our customers. We use multiple methods to involve our customers from ethnography and user testing to co-creation workshops and surveys to understand our customers better.

Elisa Automate

At Elisa Automate we are automating the optimizing of networks, making sure our users get the highest level of network quality & coverage when they are using their phones.

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Smart Factories, IOT

Elisa smart factory management brings clarity into complexity. We offer the customer a possibility to access real time data and analytics of all the factory operations through an accurate 3D modeling of the manufacturing plant.

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Omnichannel Design

Our team facilitates holistic customer experience related research and experimentation throughout the organisation. We aim to understand our customers pain points, needs, and natural journeys to create meaningful and seamless experiences.

Our awesome design team is 30+ people, 9 nationalities

We are always on a lookout for a great talent! Sounds just like you? Write us jouni.linkola(at)elisa.fi

#ElisaServiceDesign #ElisaDesign